Privacy Policy

This Privacy Policy (the “Privacy Policy”) has been prepared to meet the requirements of applicable data protection law, and it only relates to the collection, protection, disclosure and use of personal data belonging to living individuals. It does not relate to data which emanates from companies or other entities, although the general principles regarding our collection and use of data is broadly the same irrespective of whoever is the user of our website, or our customers.

This Privacy Policy sets out the ways in which any personal data (your personal information) that we, stardanced ltd, (“us”, “our” or “we”) collect in relation to you, or that you provide to us, will be processed by us. It also explains what rights you have to access or change your personal data. Please read the following carefully to understand our views and practices regarding your personal data.

ABOUT US

1.1 We are a company registered in England and Wales under company number 11851961, with our registered address as set out below.
1.2 You can contact us as follows:
FAO: Data Team
Address: 11 Maiden Lane, London, WC2E 7NA, UK
Email: data@nimaxtheatres.com

INFORMATION WE MAY COLLECT ABOUT YOU
2.1 Information that you provide to us
2.1.1 We may collect and process any information that you provide to us when you:
a) fill in forms on our website www.sohoplace.org (“our Site”). This includes our email forms or when you request further services, information (for example, on accessibility) or theatre tickets from us;
b) register for an account with us;
c) book with or purchase theatre tickets and/or other products or services from us, whether that be online, over the telephone, or in person;
d) attend a show or event at one of our theatres;
e) apply for a job with us;
f) subscribe to our mailing lists or subscribe through us to a third party’s mailing lists;
g) report a problem with our Site;
h) contact or otherwise correspond with us, including to provide us with feedback, make a complaint or ask a question;
i) enter one of our promotions;
j) enter one of our competitions;
k) complete one of our surveys (which we may ask you to complete, although you do not have to respond to them).
2.1.2 The information you provide to us might include your name, delivery and billing address, email address, phone number and if you are creating an account you may also provide a password. If you are ordering theatre tickets you will also need to provide your card payment details but we will not permanently store your payment card details on our systems unless you choose to save your card details on your profile for future purchases in which case your card details will be stored by way of tokenisation. If you are submitting a job application you may also provide your CV, additional information about your academic and work history, references, and any other such similar or related information as may be supplied. We might also collect certain other specific information that you disclose to us, for example we may keep a record of any items you have lost so that we can contact you if we find them or we may make a record of any feedback you leave us.
2.2 Information that we collect about you
2.2.1 We may collect any information contained in any correspondence between us or information which relates to your booking with us (e.g. the date of your booking and the show or event which you have booked to attend). If you contact us using a form on our Site or by email or telephone, we may also keep a record of that correspondence.
2.2.2 We may also collect information about you when you visit us. We collect images of you through the CCTV cameras that we operate at our theatres and head office and we may also record details of any accident you might have.
2.2.3 We may collect details of your visits to our Site, the resources that you access, and the device that you use to access our Site (including, but not limited to, traffic data, location data, weblogs and other communication data. This information may be collected by a third party website analytics service provider on our behalf and/or may be collected using cookies, pixels, and other web tools. For more information on this please read section 3 below.
2.3 Information that we receive from third parties
2.3.1 In certain circumstances, we will receive information about you from third parties. For example:
(a) we collect personal information from our website developers, IT support providers, payment services providers, and ticket agents (our ticket agents will pass your name to us as well as details of your booking (such as the show or event you have booked and the date of your booking), and, if you correspond with them, they might refer this correspondence, including your email address and other relevant information, on to us); and
(b) if you are a job applicant we may contact your referees to provide information about you.
2.3.2 If you have entered into a prize draw or competition with a third party for tickets to one of our performances and you have indicated to them that you would like to receive our marketing emails and have provided your name and email address for this purpose, we will receive this data, add you to our marketing list (or provide you with tickets if you have won) and your data will be handled in accordance with this Policy and you will be able to unsubscribe at any time as set out in this Policy.